FAQs

Times listed on our website and our ticketing page are door times. As a general rule of thumb, the show typically starts with the support band coming on an hour after door times. However, this is a very rough guideline and we generally recommend coming early to make sure you get a good spot and don’t miss the band!

We are an all ages venue unless otherwise noted on the website. Some events do have age restrictions – please refer to the event ticket link for details.

Yes, all events are rain or shine.  In the event of severe weather posing a safety risk to fans, staff or the artist we may halt or cancel the show.  In those situations, directions will be clearly communicated throughout the venue and on our social media channels.

Restricted Items

• Air horns, amplified music and loudspeakers, bullhorns, or other artificial noisemakers
• Animals (except approved service animals) 
• Backpacks or bags larger than 14” on its longest side
• Balloons 
• Balls of any type, frisbees or similar throwable items
• Banners or signs larger than 11×17” subject to approval of venue management
• Selfie-sticks, monopods, rods, poles
• Cameras with detachable lenses and video-recording devices 
• Computers, laptops, and tablets
• Costume pieces cannot conceal identity and are subject to venue management approval.
• Drones, remote-controlled unmanned aerial vehicles or other similar motorized
  vehicles/devices (including remote-control toys)
• Drugs and other illegal substances/paraphernalia 
• Firearms, knives and weapons of any type (multi-tool, tasers, pepper spray, mace, expandable batons, etc.)
• Chains or spikes
• Fireworks or other incendiary devices
• Glass containers of any type
• Inflatables
• Laser pointers
• Lawn chairs unless otherwise specified
• Obscene, offensive, and inflammatory clothing/signs
• Outside food and beverages, including alcohol.  Exceptions are:
  o Medically required food and/or beverages in sealed containers. 
• Skateboards, scooters, razors, hoverboards, or any wheeled footwear (including shoes
  with built-in wheels)
• Stickers
• Strollers 
• Tents 
• Umbrellas with pointed ends
• Wagons

No backpacks of ANY kind are allowed. Small purses are permitted. Bags larger than 14″ on it’s longest side are NOT permitted. Bag searches and walk through metal detectors are used at all entrances.

Large cameras with detachable lenses are prohibited without prior approval. Only photography devices such as cell phones and pocket-sized “point-and-shoot” cameras can be brought into the venue. For certain shows, at the request of the artist, all cameras of any sort may be prohibited.

Professional and/or semi-professional photography is approved on a case-by-case basis. If you are a member of the media or interested in covering the show, please email us at info@okczooamp.com at least 5 days before the show.

Yes, we have a newly renovated ADA platform offering some of the best views in the venue! You and a companion can purchase accessible tickets to our ADA area directly through our website or on our ticketing partner, Prekindle.  

While not required, you may email us at info@okczooamp.com for additional  information or accommodations.

Yes, you must have a valid, up-to-date, government-issued photo ID for any shows that are 18 or over. Your ID must be intact and not tampered with in any way or you may get denied entry.

Most importantly, you must be at the minimum legal drinking age of 21 to purchase any alcoholic drinks at our bars.

Valid IDs include any government-issued photo ID including: Drivers License, Passport, or Military ID.

Invalid IDs include: Birth certificates, student IDs, etc.

Unless otherwise noted, we do not allow re-entry.

Food vendors will be present at all concerts and offer a variety of options.

In most cases when a show is sold out, there will be no tickets available at the door. If tickets do become available, we will make a post on our social media channels. Please do not come to the venue during a sold out show if you do not have tickets.

All sales for our concerts are final. We do not offer refunds unless a show has been canceled or rescheduled. In those situations, we will notify ticket buyers directly about refunds.

Cash will not be accepted at our bar or box office, so be sure to bring a debit or credit card to make purchases.

There will be a smoking area on the GA Lawn.  Otherwise, no smoking permitted inside the Zoo Amphitheatre (including e-cigarettes and vapes).

There will be seating options available to purchase within the venue.  On the GA Lawn, blankets no bigger than a standard queen will be permitted.

Affordable lawn chairs will be available for rent at the venue.